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FAQ Module for Magento 2
Nov07, 2019

FAQ Module for Magento 2

Do you want to enhance the functionality of your Magento 2 online store by adding some useful Plugins to it? Then get your hands on the FAQ Extension, developed by Digital Aptech Pvt. Ltd. at completely FREE of cost! This Magento 2 plugin not only improves the functionality of your online store, but also increases customer satisfaction.

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How This Works?

With the FAQ module developed by Digital Aptech Pvt. Ltd. for Magento 2, you get to provide your customers with additional information. The information can be about anything – from a specific brand, product, shopping process, warranty and payment method to store feature, license, return, delivery and much more! This helps you in providing this information in a user-friendly and organized manner. You get to decrease the number of not only the questions that are submitted to your support staff, but also the confused customers.

Let’s describe how it works. Suppose a customer comes to your e-commerce store and wants to make a purchase. Now, what if they have a question related to a product or your store policy? They will either send direct questions to your support team or just leave your store annoyed. Don’t want this situation to arise? Get our FAQ module. Result? Your customers will get all the frequently asked questions under one menu and your support staff will be less burdened by the questions of your customers. This way, you’ll get happy customers and relieved support team. Sounds cool?

Business value:

  • The Magento 2 plugin is SEO-friendly:
  • With this module, you don’t need to compromise on your store’s SEO, as you can change your URL for this page and make it SEO-friendly.

  • Easy navigation:
  • our customers can easily find the FAQ menu on your e-commerce store’s page.

  • Customer satisfaction:
  • As your customers can find all the potential questions under the FAQ menu, they will be highly satisfied.

  • More sales:
  • More sales satisfaction means more customer satisfaction. As your customers will have clear information about all your store policies, they’ll make more purchases.

    Feature Highlights:

  • Enable/Disable feature from admin
  • In case you don’t need this feature for one of your Magento 2 stores, you can easily disable this feature from admin.

  • Can add multiple categories in the Magento 2 plugin
  • We understand that your customers can have queries on a variety of topics including products, delivery, return, and warranty. This is why, with this module, we let you add multiple categories under the FAQ menu. Sounds good

  • Easily create Frequently Asked Questions and Answers
  • In order to make the whole process of adding questions and answers under the FAQ feature stress-free, we have kept it extremely easy.

  • Assign questions to multiple categories
  • You can add questions as well as answers to multiple categories with ease.

  • Sort order feature available for categories and questions
  • There is a “sort” feature for categories as well as questions. This enables you to sort both these according to your preference.

  • Change layout, title, and URL from admin
  • If you are not happy with the default layout, title of the page and URL, you get the option to change them just the way you want.

  • Enable/Disable FAQ link on the top menu
  • Don’t want to place the FAQ link among the top menu? Fret not. Our module has got you covered! We let you disable it with just a single click on your mouse.

  • Add images to answers with inbuilt editor
  • Does the answer to the frequently asked question require images along with texts so that the customers can understand it in a better way? We let you do that too. Install our FAQ module and you are all set!

  • Multi-Store feature available
  • Does your domain have multiple extensions (e.g. .in or .com)? Then this feature will be of great help to you, as you can add categories, questions and answers for all extensions from one place.

    Get it now!

    Want to know more about this extension? Get in touch with us now!

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