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Debanil Majumdar is a senior business analyst and project lead and comes with a total of 4.5 years of professional experience and 2 years of extensive experience in Digital Aptech Private Limited. He has completed Master in Business Administration (Leipzig University, Germany) and B.Sc. & M.Sc. Degree in Computer Science. He has worked in IT industry for the entire career. He has vast experience in end-to-end program project management, requirements planning and management, requirements elicitation, requirements analysis and documentation, requirements communication, solution assessment and validation. He has worked in domains such as E-commerce solution for product based in B2C and B2B sector, WebRTC based online communication system, Online Banking system, Regression Analysis, Fractal Analysis, Logistic regression, Supervised Machine learning and Manufacturing and Sports Sector.
The subject discussed in this paper relates to the development and the challenges faced in the process of migrating the website from Magento 1.9.x to Magento 2.x. The objective of Business Analyst and Platform Support is to provide research, analytical support, documentation for e-commerce and mobile and Omni channel business requirements of the Enterprise.
As an Enterprise expands its business and adds IT systems, factors influencing the performance of the Enterprise become more distributed and dynamic. The long-term growth of the Enterprise Global e-commerce business is currently revamping with the current business partnerships:
In order to facilitate rapid growth in all the markets and ensure continued global success of their brand, the Enterprise has partnered with the DAPL team:
It is the ability to adapt to changes rapidly and smoothly, which decides success of a business.
KitchenStuff is a commercial kitchen equipment parts supplier in the USA with an inventory of over 150,000 parts. They needed a website to neatly categorize and display these items for customers to find & order them easily.The subject discussed in this paper concerns the process and challenges faced in developing a website using the highly specialized Magento2 platform. KitchenStuff was facing the challenge of delivering the right OEM kitchen part to its customers. The company with a huge inventory of over 150,000 commercial kitchen parts had to cater to its customers making available all of the parts in clear lists. They wanted us to create a feature-rich and user-friendly portal that would bring all of its products under one umbrella yet without any confusion so that customers could find what they wanted only with a couple of clicks. The website needed several relevant categories with sub-categories that would make the listings easy to find.Also, being an e-commerce portal, the site had to exhibit detailed info against each product along with cart features. The website had to be securely encrypted as it would handle customers’ payment information.
KitchenStuff partnered with DAPL team to:
At the end of design and development process, the client was delivered a business/ecommerce website that:
Core Business Impact
Productivity improvement: The website has enhanced selling of its products to customers across the USA with an increase in customer retaining existing and gaining newer ones.Operational efficiency: Managing orders and inventory was a task for the company. The website has made client communication easy with the integration of the chat option. Customers can chat, call or order online after the product they need easily.Cost reduction: Overall customer and related data management cost has been reduced with the website standing as the single window providing all information.Customer satisfaction: KitchenStuff is highly satisfied with this ecommerce business website that has given it a single window solution for selling its inventory easily earning better customer response.Customer relationship: Delivering KitchenStuff an apt web portal has strengthened its relationship with us with the company having recommended us to other businesses.Engagement: Dedicated model.
The client is a wild bird food, feeder and accessories supplier in the UK who serves its customers with a range of products. Ivel Valley needed a clean portal that displays its products with details & prices along with company USP.The subject related to this study concerns the process and challenges faced in developing a business/ecommerce website using the specialized Magento2 platform. The business was facing the huge challenge of selling its specialized range of bird food and related items to customers through an effective online platform. With customers turning to online ordering using handheld devices, Ivel Valley was in need of a website that would retain their existing customers and bring in newer ones.They wanted an attractive and neat business/e-commerce website that would appeal to user, have user-friendly features and also list all important information apart from its product inventory. The website also had to have minimal loading time to appeal to its users and incite interest of its users with the integration of prominent features like blogs and social media links.
Ivel Valley collaborated with DAPL team to develop:
Key highlights of the solution outcome delivered to the client are:
Core Business Impact
Productivity improvement: The website enabled Ivel Valley to garner more business with its attractive design featuring prominent banner and other important information. As a fully responsive website, customers are ordering using their handheld or any other device easily.Operational efficiency: The business has fewer load on its operational front with all customer order data available from a single window. They can also connect and communicate with customers better through social media integration on the website. Reaching out to interested customers has got easier with the option of newsletter subscription option.Cost reduction: The overall operation cost of managing customers data and maintaining a clear line of communication with them has come down with the coming of this solution.Customer satisfaction: Ivel Valley is very happy with the precise solution they received from the DAPL team.Customer relationship: The delivery of a successfully running business/e-commerce website has helped develop a longstanding relationship between the customer and us.Engagement: Dedicated model.